To help customers save on taxes and avoid the complex customs clearance and tax payment process, our company closely collaborates with local experienced customs clearance companies in many countries and regions around the world, providing customers with a tax-paying and receiving experience without leaving home, shipping from China only
| Comparison Item | Sea Freight | Air Freight | Express |
|---|---|---|---|
| Transport time | 20-35 Days | 5-10 Days | 3-5 Days or 5-7 Days |
| Price Level | Lowest | Moderate | Highest |
| Suitable for cargo | Large items, Bulk quantities, Non-urgent | Medium-volume, Relatively urgent | Small items, Urgent items |
| Weight Limit | No strict restrictions | No single item shall exceed 100 kg. | No single item shall exceed 30kg |
| Tracking Capability | Generally | Good | Excellent |
To help customers save on taxes and avoid the complex customs clearance and tax payment process, our company closely collaborates with local experienced customs clearance companies in many countries and regions around the world, providing customers with a tax-paying and receiving experience without leaving home.
The following international dedicated lines have now been launched:
Us tax payment dedicated line, Canada tax payment dedicated line, Mexico tax payment dedicated line, Europe tax payment dedicated line, UK tax payment dedicated line, Thailand tax payment dedicated line, Vietnam tax payment dedicated line, India tax payment dedicated line, Indonesia tax payment dedicated line, Bangladesh tax payment dedicated line, Malaysia tax payment dedicated line, Japan tax payment dedicated line, South Korea tax payment dedicated line, Singapore tax payment dedicated line, Tax payment dedicated lines to Dubai, United Arab Emirates, Saudi Arabia and Brazil in the Middle East. For more details about dedicated line services, please call for consultation
FAQ
1. About Our Company
Q: What type of company is Dongguan Zeyuan International Freight Forwarding Company Limited?
A: We are a professional international freight forwarder based in Dongguan, China, providing one-stop international logistics solutions including sea freight, air freight, trucking, customs declaration, inspection and cargo import & export agency.
Q: Do you have official qualification for international freight business?
A: Yes, we are legally registered and qualified to handle international freight forwarding, customs clearance and import & export business in compliance with Chinese laws and regulations.
2. Service Scope
Q: What logistics services do you provide?
A: We mainly provide:
• International sea freight (LCL & FCL)
• International air freight
• Domestic and international trucking
• Customs declaration & inspection agency
• Cargo warehousing & loading/unloading
• Import & export documentation & consultation
• Door-to-door delivery service
Q: Which countries/regions can you ship to?
A: We cover global destinations including Southeast Asia, Europe, America, Middle East, Africa, Australia and other major regions worldwide.
3. Service Process
Q: What documents are required for international shipping?
A: Basic documents include invoice, packing list, booking form, bill of lading information, customs declaration elements and other certificates required by destination countries (such as CE, FDA, etc., depending on product category).
Q: How long does the whole transportation take?
A: Transit time varies by transport mode and destination:
• Sea freight: about 12–45 days (depending on route)
• Air freight: about 3–10 days
• Express delivery: about 3–7 days
Q: How do I book a shipment with you?
A: You can send us cargo details (weight, volume, departure port, destination, goods type) via email or message, we will provide quotation and booking confirmation immediately.
4. Quotation & Charges
Q: How is the freight calculated?
A: Freight is calculated based on cargo type, weight, volume, transport mode, destination and market price. We will provide transparent and detailed quotation.
Q: Are there any hidden fees?
A: No. All fees including freight, customs clearance, documentation and surcharges will be clearly listed in the quotation before shipment.
5. Customs Clearance & Cargo Safety
Q: Can you handle customs clearance in China and destination countries?
A: We provide professional customs declaration and clearance service in China; we also cooperate with reliable local agents to assist with destination customs clearance.
Q: How do you ensure cargo safety during transportation?
A: We cooperate with qualified carriers and provide proper loading, packaging supervision and cargo tracking service to ensure safe delivery.
6. Cargo Tracking
Q: Can I track my cargo in real time?
A: Yes. We will provide tracking number or bill of lading number for you to check status online or inquire from our customer service.
7. Cooperation & Support
Q: Can you provide long-term logistics solutions for enterprises?
A: Yes. We support long-term cooperation and customized logistics plans for factories, trading companies and cross-border e-commerce sellers.
Q: How can I contact your sales team?
A: You can reach us via our official contact information including phone, email and online message. We will reply promptly.
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